Privacy Policy

At Onix Enchante, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of personal information when you interact with us:

  • Personal Details: Name, email address, phone number, and shipping/billing address.
  • Payment Information: Credit card or other payment details for processing transactions.
  • Usage Data: Information about how you use our website, such as browsing habits, IP addresses, and device details.
  • Communication Preferences: Details from your inquiries, feedback, or subscription to our newsletters.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and fulfill your orders, including delivery and billing.
  • To provide customer support and respond to your inquiries.
  • To send you updates, promotional offers, or important notifications.
  • To improve our website, products, and overall user experience.
  • To comply with legal obligations or resolve disputes.

3. Data Security

We take stringent measures to protect your personal information. Our systems employ encryption, secure servers, and other advanced technologies to ensure your data is safeguarded. However, no online transmission or storage system can guarantee complete security.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. Your information may be shared only with trusted partners, such as shipping carriers or payment processors, to facilitate your purchase.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can modify your browser settings to decline cookies if you prefer.

6. Your Rights

You have the right to access, update, or delete your personal information. If you wish to exercise any of these rights, please contact us at support@onixenchante.com.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page, and the revised policy will take effect immediately upon posting.

8. Contact Us

For any questions or concerns about this Privacy Policy, please contact us at:
Email: support@onixenchante.com

Thank you for trusting Onix Enchante! We are committed to safeguarding your privacy while delivering an exceptional shopping experience.