Shipping and Delivery Policy

At Onix Enchante, we are committed to ensuring a smooth and efficient delivery process for all our customers. Below are the details of our shipping and delivery policy:

1. Delivery Timeframes

  • Same City Deliveries: For orders placed within the same city, we offer same-day delivery whenever possible.
  • Other Locations: For orders outside the city, we aim to deliver within 1-2 business days after the order is processed.

2. Shipping Partners

We work with trusted third-party logistics providers, including Blue Dart, DHL, and others, to ensure your package is delivered safely and on time.

3. Order Processing

Orders are typically processed and dispatched on the same day if placed before the daily cutoff time. Orders placed after the cutoff will be processed the next business day.

4. Delivery Confirmation

Once your order has been shipped, you will receive a confirmation email or SMS with tracking details to monitor your shipment’s progress.

5. Exceptions

Please note that delivery timelines may vary during holidays, peak seasons, or due to unforeseen circumstances such as weather conditions or logistical delays.

If you have any questions regarding your shipment, feel free to contact us at support@onixenchante.com. We are here to assist you and ensure your order reaches you promptly and securely.